Artfully Artless Craft
All handmade creations are fragile. The items within this shop should not be used as toys, brought to bed or dropped. I will refund or exchange products with manufacturer defects, excluding shipping costs. Please open packages slowly, and carefully.
Packages that are lost in the mail are irreplaceable if shipping upgrades including tracking and insurance are not purchased along with product.
RETURNS
CUSTOMER CARE
What is your returns policy?
All handmade creations are fragile. The items within this shop should not be used as toys, brought to bed or dropped. I will refund or exchange products with manufacturer defects, excluding shipping costs. Please open packages slowly, and carefully.
Packages that are lost in the mail are irreplaceable if shipping upgrades including tracking and insurance are not purchased along with product. Refunds will not be given.
How do I track my order?
If you have purchased within Canada, most packages come with shipping, which will be included in your shipping email notification. Input this number into the Canada Post website.
If you have purchased upgraded shipping outside of Canada, you will be provided with a tracking notification in your shipping email notification. Input this number into the Canada Post website.
FAQ
Do you provide International delivery?
Yes. Shipping costs vary! We do not ship to Hawaii, due to agricultural laws.
Please check your local laws when purchasing bones and other parts. Artfully Artless Craft is not be responsible for items that do not clear customs due to law.
How do I return an item?
Items will need to be repackaged and sent back. Info will be provided if you shoot us an email!
Can I make a custom order?
Absolutely. Email us with your idea details, and we will do what we can to bring it to life.
We love to chat! Drop us a line.